SYSTEMS
Build tools that fit how the business actually operates.
Practical technology · thoughtful problem-solving
Creating sites,
systems,
and solutions
that work for you.
Need help making your software work for you? Or help making sense of your data? Want processes in place to make it just work? Or need a website to bring it all together?
Business problems rarely fit within a single technology. I build connected solutions around your whole operation—not isolated fixes that solve one issue while creating another.
If you know something could work better but aren’t sure where to start, we should probably talk :)
What are you trying to figure out?
Find what you need
Where I can help.
The right answer might be a new system—or a better use of what you already have.
PROCESSES
Improve workflows that create friction or unnecessary work.
DATA
Investigate inconsistencies and turn information into useful answers.
CHANGE
Help teams adopt, understand, and maintain better ways of working.
- 01
Understand
Observe the work, systems, and data as they exist.
- 02
Question
Separate real requirements from inherited habits.
- 03
Design
Choose the simplest practical improvement.
- 04
Implement
Build, configure, automate, and test.
- 05
Operate
Make it usable, maintainable, and understood.
2026—Present · My consulting practice
Analytics, LLC
Independent Technology Consultant · Terri Tech Solutions
- I help small businesses understand what’s slowing them down and choose technology that supports how they want to grow.
- I build web-based business solutions along with databases and CRMs, connecting day-to-day operations with reliable data and reporting.
2022—2026
ITA Group
Business Analyst II
- I helped teams get more value from custom CRM platforms by connecting business needs, system behavior, and day-to-day operations.
- I kept those systems reliable and useful by improving reporting, managing enhancements, and resolving data-quality issues.
2020—2022
Drake University
Assistant Development Data Specialist
- I connected three campus systems so information could move reliably across the organization and support accurate reporting.
- I worked with stakeholders to understand their goals and turn them into useful fundraising reports.
2017—2020
UnityPoint Health
CMMS System Administrator
- I learned an unfamiliar database by tracing existing reports and mapping how the data fit together.
- I built SQL reports that helped teams identify compliance risks, overdue work, and other operational issues.
2026—Present
Ronald McDonald House of Central Iowa
Volunteer Technology Consultant — Salesforce Optimization
- I’m helping a nonprofit strengthen how it manages information by improving data quality and laying the groundwork for more efficient processes.
Data & reporting
- SQL
- SQL Server
- Excel
- Reporting
- Dashboards
- Data quality & deduplication
Business systems
- Salesforce
- Salesforce Flow
- CRM administration
- Tidal automation
- SFTP
Web & infrastructure
- HTML / CSS
- Web technologies
- Cloudflare
- Deployment & hosting
Analysis & delivery
- Requirements
- Process analysis
- Testing / QA
- AI-assisted development
- Technical documentation
Have a technical problem and don’t know what the solution is?
Tell me what is happening—even if you are not yet sure what needs to be built.